If you are not completely satisfied with your purchase and would like to return or exchange your items, please follow the steps below.  

Simply follow this link, and the instructions on screen to return your items.

If you have any questions please email customercare@hydeandhare.com

To organise a International return please email us on customercare@hydeandhare.com

Please note all international returns must be posted back to us with your order number stated below. Our returns address is below:

Nest and Parcel Ltd
H&H Returns (Eg HH101000)
Unit C1, Cadbury Business Park
Sparkford
BA22 7LH
UK
+447867775600

• All UK returns are charged at £4.95 which is deducted from the refund total. Bedstools and our 'Giant' Beanbags must be returned by the customer.
• International returns must be paid for.
• Please note we limit exchanges to 2 per order
• Items must be returned in their original packaging. A £7 charge will be deducted if they are not returned in their original box.

If you are based in the UK, you'll have the option to select a label or a QR code. The latter, of course, can be scanned when you drop off the package and a label will be printed for you.

Once your return is received and inspected, we will send a full refund within 7 working days of receiving and inspecting

Please use our simple return portal to start a return here.

Nest and Parcel Ltd
H&H Returns (Eg HH101000)
Unit C1, Cadbury Business Park
Sparkford
BA22 7LH
UK
+447867775600

• 30 days from your order being despatched
• They must be in their original condition
• In the original packaging

Customers in the UK will receive tracking information with their label/QR code.If you have any question, please do drop us a line at customercare@hydeandhare.com and we'll do out best to get back to you as soon as we can. 

For our Giant Beanbags only, customers are required to return their order at their own cost. This can be done using Parcelforce and dropped off at a local post office.